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Return / Exchange / Warranty Merchandise Authorization (RMA) Request

if you wish to return or exchange a product, please complete this form in its entirety. please visit our return and exchange policy.

amazon orders:

if your order was fulfilled by amazon, we require a proof of purchase:
  • upload a copy of your receipt at the end of this form, or
  • email a copy of your receipt to: returns@ambientweatherstore.com with your order number in the title, or
  • fax a copy of your receipt to 480-346-3381.
how to obtain your amazon receipt...

you can also return directly to amazon within 30 days.

request type* (return, exchange or warranty):  
purchased from:  
order number:  
purchase date:  
your name:  
contact email:  
company name:  
telephone:  
did you contact Ambient Weather technical support?** (check for yes):  
item # or model #:  
please outline reason(s) for request:  
shipping address for exchanges:  
upload amazon order file:  

 


if you can not complete this form, please send all information indicated to: returns@ambientweatherstore.com

*Request Type:
  • return: 30 day return for credit
  • exchange: 30 day exchange for identical product.
  • 1-year warranty from date of purchase: valid for Ambient Weather products only (when sold in new condition from authorized dealers only). If not an Ambient Weather manufactured product, contact the manufacturer directly for warranty replacement

**Ambient Weather technical support is available during standard business hours. Please call toll free 877-413-8800 for assistance.
Shipping info

if approved, your rma number must be clearly marked on the outside of the shipping container in bold letters.