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Return / Exchange / Warranty Merchandise Authorization (RMA) Request

If you wish to return or exchange a product, please complete this form in its entirety. Please visit our return and exchange policy.

Amazon Orders:

If your order was fulfilled by Amazon, we require a proof of purchase:
  • Upload a copy of your receipt at the end of this form, or
  • Email a copy of your receipt to: returns@ambientweatherstore.com with your order number in the title, or
  • Fax a copy of your receipt to 480-346-3381.
How to obtain your amazon receipt...

You can also return directly to Amazon within 30 days.

Request Type* (return, exchange or warranty):  
Purchased from:  
Order number:  
Purchase Date:  
Your name:  
Contact email:  
Company name:  
Telephone:  
Did you email or call Ambient Weather Technical Support?** (check for yes):  
Item # or Model #:  
Please outline reason(s) for request.

Please include any conversations with Tech Support
including the name of the Tech Support Rep.:
  
Shipping address for exchanges:  
Upload amazon order file:  

 


if you can not complete this form, please send all information indicated to: returns@ambientweatherstore.com

*Request Type:
  • Return: 30 day return for credit
  • Exchange: 30 day exchange for identical product.
  • 1-year warranty from date of purchase: valid for Ambient Weather products only (when sold in new condition from authorized dealers only). If not an Ambient Weather manufactured product, contact the manufacturer directly for warranty replacement

**Ambient Weather technical support is available during standard business hours. Please call toll free 877-413-8800 for assistance.
Shipping info

if approved, your rma number must be clearly marked on the outside of the shipping container in bold letters.
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