Return / Exchange / Warranty Merchandise Authorization (RMA) Request

if you wish to return or exchange a product, please complete this form in its entirety. please visit our return and exchange policy.

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amazon orders:

if your order was fulfilled by amazon, we require a proof of purchase:

• upload a copy of your receipt at the end of this form, or
• email a copy of your receipt to: returns@ambientweatherstore.com with your order number in the title, or
• fax a copy of your receipt to 480-346-3381.

how to obtain your amazon receipt...

you can also return directly to amazon within 30 days.

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request type* (return, exchange or warranty):	30 day return 30 day product exchange one year warranty replacement
purchased from:	ambientweather.com amazon.com
order number:
purchase date:
your name:
contact email:
company name:
telephone:
did you contact ambient weather technical support?** (check for yes):
item # or model #:
please outline reason(s) for request:
shipping address for exchanges:
upload amazon order file:

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if you can not complete this form, please send all information indicated to: returns@ambientweatherstore.com

*return: 30 day return for credit
     exchange: 30 day exchange for identical product.
     1-year warranty: valid for ambient weather products only
     contact the manufaturer for warranty replacement

**ambient weather technical support is available during standard business hours.
    please call toll free 877-413-8800 for assistance.

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shipping info

if approved, your rma number must be clearly marked on the outside of the shipping container in bold letters.