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Miss Shipments and Short Shipments

Did you receive the wrong product (miss shipment), or are you missing an item from your order (short shipment)? Please complete the following form, and we will address your shipping issue.

Some items are fulfilled through suppliers and resolution and may take 1-3 business days for reshipment.




Request Type (select miss shipment or short shipment):  
Order or Invoice Number:  
Your Name:  
Contact Email:  
Telephone:  
Shipper initials (if available):  
I ordered the following items:
Include quantity and item number.
Example: 2 BAR122HGLA  
I received the following items:
Include quantity and item number.
Reference the item number on the product package.
Example: 1 THGR268  
I am missing the following items:
Include quantity and item number.
Reference the item number on the product package.
Example: 1 THC268  

Other Comments:  

Shipping Address for Exchanges:  

 

If you can not complete this form, please send all information indicated to: support@ambientweather.com